Return/Refund Policy
Return/Refund Policy & Cancellation Policy:
In case of requests for order cancellations, IMARS reserves the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. A request for cancellation of order shall be valid and accepted only if they are made within 24(twenty four) hours of making the order on the Site. We will not be able to cancel orders that have already been processed or order for which request for cancellation is made after the expiry of 24 (twenty four) hours from making the order. IMARS has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by IMARS and accept Imars’s decision regarding the cancellation. In the event of cancellation of order by the customer, IMARS shall not refund the voucher, if any used against such order.