How do I pay for my order?
We have a number of payment methods. Choose the one that is most convenient for you. The options are: Online Bank Transfer through your Credit, Debit, or Cash Card Cash on Delivery (COD)
Do you offer a Cash On Delivery (COD) payment option? How does it work?
Yes, we support the COD payment method. You can make the payment in cash to the delivery agent once the product reaches you.
What should I do if my payment doesn't get through or fails?
If your payment transaction fails, please contact our Customer Service immediately at firstname.lastname@example.org.
Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the IMARS website and shall not transact on or use the website. As a minor if you wish to use or transact on website, such use or transaction may be made by your legal guardian or parents on the Website. IMARS reserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to IMARS's notice or if it is discovered that you are under the age of 18 years.
Customer is responsible for all sales taxes (as applicable).
Customer agrees to receive emails promoting any special offer(s), including third party offers, as well as Imars’s newsletters. Customers can opt out of promotional emails from by clicking the unsubscribe link at the bottom of the emails. Transactional and Program emails are required for visitors and customers
Order Cancellation By IMARS
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account. Any type of voucher used in these orders shall be pushed back into the user’s account in case of cancellation by imarsfashion.com
Order Cancellation By Customer
In case of requests for order cancellations, IMARS reserves the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. A request for cancellation of order shall be valid and accepted only if they are made within 24(twenty four) hours of making the order on the Site. We will not be able to cancel orders that have already been processed or order for which request for cancellation is made after the expiry of 24 (twenty four) hours from making the order. IMARS has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by IMARS and accept Imars’s decision regarding the cancellation. In the event of cancellation of order by the customer IMARS shall not refund the voucher, if any used against such order.
Our order Handling days are 2 days.
Normal delivery time is 5-7 days (There can be few delays from logistics due to COVID-19).
Express delivery should be selected for urgent order deliveries.
Customer can select Express delivery option for urgent deliveries.
Express deliveries will charge extra.
Express delivery delivers in 2-3 day ( There can be few delays from logistics due to COVID-19).