How do I pay for my order?
We have a number of payment methods. Choose the one that is most convenient for you. The options are:
Online Bank Transfer through your Credit Card, Debit Card, Paytm, Gpay, or Cash Card Cash on Delivery (COD).
Do you offer a Cash On Delivery (COD) payment option? How does it work?
Yes, we support the COD payment method. You can make the payment in cash to the delivery agent once the product reaches you.
What should I do if my payment doesn't get through or fails?
If your payment transaction fails, please contact our Customer Service immediately at firstname.lastname@example.org & Contact support No: +91 9306753350.
Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the IMARS website and shall not transact on or use the website. As a minor if you wish to use or transact on a website, such use or transaction may be made by your legal guardian or parents on the Website. IMARS reserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to IMARS's notice or if it is discovered that you are under the age of 18 years.
Customers are responsible for all sales taxes (as applicable).
Customers agree to receive emails promoting any special offer(s), including third party offers, as well as Imars’s newsletters. Customers can opt out of promotional emails by clicking the unsubscribe link at the bottom of the emails. Transactional and Program emails are required for visitors and customers
Order Cancellation By IMARS
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account. Any type of voucher used in these orders shall be pushed back into the user’s account in case of cancellation by imarsfashion.com
Order Cancellation By Customer
In case of requests for order cancellations, IMARS reserves the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. A request for cancellation of order shall be valid and accepted only if they are made within 24(twenty four) hours of making the order on the Site. We will not be able to cancel orders that have already been processed or order for which request for cancellation is made after the expiry of 24 (twenty four) hours from making the order. IMARS has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by IMARS and accept Imars’s decision regarding the cancellation. In the event of cancellation of order by the customer, IMARS shall not refund the voucher, if any used against such order.
Order Handling is 2 days.
Normal delivery time is 5-7 days.
Customers can inform us at "email@example.com" Express delivery option for urgent deliveries.
Express deliveries will charge extra.
Express delivery delivers in 2-3 days.
If there is any confusion, Please contact Us:
Contact support No: 9306753350.
Free shipping Rs. 1000 & above
Rs. 99 Below Rs 1000
Bag can be exchanged within 07 days of order delivered.
Genuine & valid reasons should be given for exchange.
Bag can be exchanged with any other IMARS bag with the same price.
Warranty against the product
6 Month Warranty
We provide Warranty against defects in Stitching, materials and workmanship that you should inform us with screenshot. Under warranty products can be repaired & exchanged within 7 days, if damaged.
Terms of service
By visiting our site and purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.